Privacy Policy

Effective Date: 08/18/2026
Last Updated: 08/18/2026

Hardscaper App is a business operated by ConversoAI, doing business as Hardscaper App.

Hardscaper App respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect personal information.

This Privacy Policy applies to the Hardscaper App website, forms, early-access and beta programs, communications, and software products and services offered under the Hardscaper App brand, including ProjectStory, FleetIQ, LeadScape, TimeSlate, and other services that link to this Privacy Policy.

In this Privacy Policy, "Hardscaper App," "we," "us," and "our" refer to ConversoAI, doing business as Hardscaper App.

1. Information We Collect

The information we collect depends on how you interact with Hardscaper App and which services you use.

Information You Provide to Us

We may collect information you voluntarily provide, including:

- Name

- Email address

- Telephone number

- Company name

- Company city, state, and other business information

- Job title or role

- Products or services you are interested in

- Early-access or beta-testing preferences

- Survey and questionnaire responses

- Communications you send to us

- Support requests and feedback

- Account and profile information

If you become a customer or use one of our software products, we may also collect information necessary to provide that product's features.

Depending on the Hardscaper App product being used, this may include:

- Business and company information

- Employee or team-member information

- Customer and contact information

- Project and job information

- Property or jobsite information

- Vehicle, trailer, equipment, and asset information

- Maintenance and service records

- Timekeeping and workforce information

- Leads, customers, vendors, and related business records

- Photos, videos, documents, receipts, and other files

- Text, notes, prompts, descriptions, and other content submitted to the service

We refer to information and files submitted through our products collectively as Customer Content.

2. Information Collected Automatically

When you visit our website or use our services, certain information may be collected automatically.

This may include:

- IP address

- Browser type

- Device type

- Operating system

- Referring and exit pages

- Pages or features viewed

- Dates and times of access

- General usage and interaction information

- Diagnostic, performance, and error information

We may use cookies and similar technologies to provide functionality, remember preferences, understand how our services are used, improve performance, and protect our systems.

3. Analytics and Advertising Technologies

We may use analytics tools to understand how visitors use our website and services.

We may also use advertising technologies, such as cookies or pixels, to measure the effectiveness of advertising campaigns or understand whether a visitor interacted with an advertisement.

If we implement advertising technologies that require consent or an opportunity to opt out under applicable law, we will provide the required controls.

We do not sell personal information for money.

4. How We Use Personal Information

We may use personal information to:

- Provide, operate, maintain, and improve Hardscaper App

- Create and manage accounts

- Process early-access and beta-test registrations

- Determine interest in Hardscaper App products

- Communicate about product launches and availability

- Provide requested features and services

- Respond to questions and support requests

- Send account, service, security, and administrative communications

- Send marketing communications where permitted

- Send SMS or text communications when the recipient has provided the appropriate consent

- Personalize the user experience

- Analyze usage and improve our products

- Develop new products and features

- Detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity

- Enforce our agreements and policies

- Comply with legal obligations

- Protect the rights, safety, and property of Hardscaper App, our customers, and others

5. SMS and Mobile Information

If you provide your mobile telephone number and separately consent to receive text messages from Hardscaper App, we may use your telephone number to send the types of messages described at the time you provide consent.

Consent to receive marketing text messages is voluntary and is not a condition of purchasing a product or service.

You may withdraw your consent to text messaging by following the opt-out instructions provided in the messages you receive.

Mobile telephone information, SMS opt-in information, and messaging consent will not be sold or provided to third parties or affiliates for their own marketing or promotional purposes.

We may provide information to vendors and service providers that assist us in delivering communications, but only as necessary for them to provide services on our behalf.

6. Email Communications

If you join our early-access list, apply to become a beta tester, create an account, request information, or otherwise provide your email address, we may send you communications related to Hardscaper App.

Marketing emails will include a method for unsubscribing from future marketing communications.

Even if you unsubscribe from marketing communications, we may continue sending non-promotional communications when necessary to administer an account, provide a requested service, communicate security information, or fulfill our legal obligations.

7. How We Disclose Information

We may disclose personal information in the following circumstances.

- Service Providers

- We may use third-party companies to help operate Hardscaper App.

These may include providers of:

- Website and application hosting

- Cloud infrastructure and storage

- Customer relationship management

- Email and SMS communications

- Authentication

- Database services

- Analytics

- Payment processing

- Customer support

- Artificial intelligence services

- Voice and audio processing

- Image and video processing

- Media generation and rendering

- Security and fraud prevention

- Development and software infrastructure

These providers may process information only as necessary to perform services for Hardscaper App, subject to their applicable contractual and legal obligations.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

- Comply with applicable law, regulation, legal process, or governmental request

- Protect the security or integrity of our services

- Investigate fraud, abuse, or security incidents

- Enforce our agreements

- Protect the rights, property, or safety of Hardscaper App, our customers, users, or others

- Business Transactions

If Hardscaper App is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

8. Artificial Intelligence and Automated Processing

Certain Hardscaper App features may use artificial intelligence or other automated technologies to help users create, organize, analyze, transform, or process content.

When you intentionally use one of these features, information you submit to the feature may be processed by third-party technology providers working on our behalf.

Depending on the feature, this information may include:

- Text and written instructions

- Business information

- Project information

- Photos and images

- Audio or voice recordings

- Video

- Documents

- Other Customer Content

We use these providers to deliver the requested functionality and do not authorize them to use Customer Content for unrelated third-party marketing.

9. Information Our Business Customers Provide

Hardscaper App is designed primarily for businesses.

Our customers may enter information about their own employees, customers, prospects, vendors, subcontractors, projects, properties, equipment, or other business contacts into Hardscaper App.

When a business customer provides this information to us through the service, we generally process it on behalf of that customer to provide the requested service.

The business customer is responsible for determining that it has the appropriate authority to collect and provide that information to Hardscaper App.

If you believe your information was provided to Hardscaper App by one of our business customers and you wish to exercise rights concerning that information, you may contact the business that originally collected it or contact us for assistance.

10. Payment Information

If paid Hardscaper App services are offered, payments may be processed by a third-party payment processor.

Hardscaper App may receive transaction information such as:

- Subscription status

- Product or plan purchased

- Payment amount

- Transaction date

- Billing status

- Limited billing information

We do not intend to directly store complete payment-card numbers when payments are processed by a third-party payment provider.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

- Provide our services

- Maintain customer accounts

- Fulfill contractual obligations

- Resolve disputes

- Maintain appropriate business records

- Prevent fraud or abuse

- Comply with legal obligations

Different Hardscaper App products or categories of Customer Content may have different retention periods.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

12. Data Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Users are responsible for protecting their passwords, account credentials, devices, and access to their Hardscaper App accounts.

13. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights concerning your personal information.

These rights may include the ability to:

- Request access to personal information

- Request correction of inaccurate information

- Request deletion of certain information

- Obtain a copy of certain information

- Opt out of certain marketing communications

- Opt out of certain uses of personal information for targeted advertising

- Opt out of the sale or sharing of personal information where applicable

- Limit certain uses of sensitive personal information where applicable

- Withdraw consent where processing is based on consent

- Appeal certain decisions concerning a privacy request where required by law

We will not discriminate against you for exercising privacy rights provided by applicable law.

To submit a privacy request, contact us at:

Email: [email protected]

We may need to verify your identity before processing certain requests.

14. Cookies and Tracking Choices

Your browser may allow you to block or delete cookies.

Disabling cookies may affect the availability or functionality of certain features of our website or services.

Where required by applicable law, we will provide additional mechanisms for managing certain analytics, advertising, or tracking technologies.

15. Third-Party Links and Services

Hardscaper App may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices of third parties that operate independently from Hardscaper App. We encourage you to review their privacy policies before providing them with personal information.

16. Children's Privacy

Hardscaper App is a business-oriented service and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

If we learn that personal information has been collected directly from a child under 13 in circumstances requiring parental consent, we will take appropriate steps to address the information in accordance with applicable law.

17. United States Operations

Hardscaper App is operated from the United States.

If you access our services from outside the United States, information may be processed and stored in the United States or other locations where our service providers operate, subject to applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy as Hardscaper App develops, our practices change, or legal requirements change.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If changes are material, we may provide additional notice when required or appropriate.

19. Contact Us

Questions about this Privacy Policy or Hardscaper App's privacy practices may be directed to:

Hardscaper App

A trade name of ConversoAI
258 N. Slusser Street

Grayslake, Illinois 60073
United States

Email: [email protected]

Website: www.hardscaper.app | www.conversoai.io